Booking & Scheduling
Appointments are reserved once your booking is confirmed.
Important Information
Please review the terms for real estate photography, video, drone, floor plans and related media services in Toronto & GTA.
Thank you for choosing Property in Frame. By booking a shoot, you confirm that you have read and accepted the terms below. These terms help keep scheduling, property access, preparation and final delivery clear for both the client and photographer.
Appointments are reserved once your booking is confirmed.
The home must be photo-ready before the photographer arrives.
Delivered media is licensed for the active property listing unless agreed otherwise.
A booking is considered confirmed once the appointment has been accepted through the booking system, by email, or by direct written confirmation.
The client is responsible for ensuring that the property address, access details, selected services and timing are correct at the time of booking.
A $75 fee applies to cancellations or rescheduling requests made within 24 hours of the scheduled appointment.
Severe weather may require rescheduling for exterior photography, drone work or other weather-sensitive services. In such cases, the session may be moved to the next available suitable date.
The homeowner, tenant or listing agent is responsible for preparing the property before the photographer arrives.
This includes cleaning, decluttering, turning on lights, hiding personal items and making sure all photo areas are ready to be captured without delay.
If the property is not ready on arrival, the quality of the final result may be affected, and additional waiting time, return visits or editing requests may result in extra charges.
For full preparation guidance, please review the home preparation checklist.
The client must ensure that the photographer has safe and timely access to the property at the scheduled time.
The photographer reserves the right to decline, shorten or stop a session if the property is unsafe, inaccessible, under active construction, occupied in a way that prevents efficient shooting, or otherwise not suitable for photography.
This includes but is not limited to unsafe stairs, aggressive animals, hazardous weather conditions, blocked access, excessive clutter or renovation activity.
The client is responsible for any additional costs connected to the appointment, including but not limited to parking fees, valet fees, building access charges, tolls or extended travel where applicable.
Properties outside the standard service area may be subject to an additional travel fee.
Final images, video or other media are delivered digitally. Delivery timelines may vary depending on the selected service, project size and editing requirements.
Turnaround estimates are provided in good faith, but delivery may occasionally be affected by workload, technical issues, weather-related rescheduling or requested revisions.
Unless otherwise agreed in writing, the client receives a single-use license for the active real estate listing.
Media may not be transferred, sold, reused for a future listing, shared with another agent, builder, stager, designer or third party without written permission.
Commercial, editorial, builder, designer, Airbnb, rental, branding or promotional use requires an extended or separate license.
All delivered images and videos are edited in the photographer’s style and workflow. The photographer retains creative control over composition, editing approach, image selection and final delivery.
Raw files are not included unless specifically agreed in writing.
While every effort is made to provide high-quality media and reliable service, the photographer is not liable for delays or incomplete coverage caused by factors beyond reasonable control, including weather, access issues, client delays, technical failures, unsafe conditions or property readiness problems.
By confirming a booking, the client acknowledges that they have read, understood and agreed to these terms and conditions.
These terms apply to real estate photography and related media services including cinematic video, drone photography, floor plans and virtual staging in Toronto and the Greater Toronto Area. Clear terms help ensure smooth scheduling, prepared properties and faster media delivery for real estate agents, homeowners, builders and short-term rental hosts.
View packages, prepare the property and book your real estate photography session online.